Refund policy

30-Day Return Policy

Last Updated: September 9, 2026

At God’s Property, we want you to feel confident in every purchase. If your order isn’t quite right, we’re happy to offer a return within 30 days of delivery, subject to the conditions below.

1. Eligibility for Returns

To be eligible for a return, your item must:

  • Be returned within 30 days of the date you received your order.

  • Be unworn, unused, and in its original condition.

  • Have all original tags and labels attached.

  • Be free from stains, makeup, perfume, deodorant, pet hair, or other signs of wear.

  • Be returned in its original packaging where reasonably possible.

  • Include proof of purchase or your order number.

We reserve the right to refuse returns that do not meet these conditions.

2. Non-Returnable Items

For hygiene and safety reasons, the following items cannot be returned unless they arrive damaged or defective:

  • Underwear and intimate apparel.

  • Items marked as Final Sale or Non-Returnable.

  • Gift cards.

  • Personalised or custom-made items.

  • Items that have been worn, washed, altered, damaged, or otherwise used.

3. How to Start a Return

To request a return, please contact our customer service team within 30 days of receiving your order.

Please provide:

  • Your full name.

  • Order number.

  • Item(s) you wish to return.

  • Reason for the return.

  • Photos, if the item is damaged or defective.

Once your return request has been approved, we will provide you with the return instructions.

Please do not send items back without contacting us first, as unauthorized returns may not be accepted.

4. Return Shipping

Unless the item is faulty, damaged, incorrect, or not as described, the customer is responsible for the cost of returning an item.

For faulty, damaged, or incorrect items, please contact us before sending the item back so that we can assist you with the appropriate return arrangements.

We recommend using a tracked shipping service when returning an item. We cannot be responsible for returns that are lost in transit.

5. Refunds

Once we receive and inspect your returned item, we will notify you whether your return has been approved.

Approved refunds will be issued to the original payment method.

Please allow reasonable processing time for your bank or payment provider to reflect the refund in your account.

Original shipping charges are generally non-refundable unless the return is due to an error on our part or the item is confirmed to be faulty.

6. Exchanges

If you need a different size or item, please contact us as soon as possible.

Exchanges are subject to stock availability. If the requested replacement is unavailable, we may offer a refund or another suitable option.

7. Faulty or Incorrect Items

We sincerely apologize if you receive an item that is damaged, defective, or different from what you ordered.

Please contact us within 7 days of receiving your order and provide photographs showing the issue. We will assess the item and work with you to arrange a replacement, repair, or refund where appropriate.

8. Sale Items

Sale items may be returned within the 30-day period unless they are clearly marked Final Sale or Non-Returnable.

Any special return conditions applying to promotional or discounted products will be stated on the relevant product page or at checkout.

9. Late Returns

Returns requested after the 30-day return period may not be accepted.

If exceptional circumstances prevented you from returning your item within the specified period, please contact our customer service team. We will consider requests on a case-by-case basis.

10. Our Commitment

We believe our clothing should represent more than just what you wear — it should reflect faith, purpose, and excellence.

We are committed to treating every customer with honesty, grace, and respect while providing a fair and straightforward returns experience.

Thank you for supporting God’s Property and for being part of our journey.

Questions about your return?
Please contact our customer service team through the contact information provided on our website.

This policy is subject to applicable consumer protection laws. Where local law provides you with rights that are more favorable than those stated above, those legal rights will continue to apply.